When the Fire TV Stick is in sleep mode, the TV screen will
be black, but the device can still receive automatic software updates. If
you want to completely turn off the Fire Stick, then you can unplug the device.
Your Fire TV Stick will automatically place itself into
sleep mode if there hasn’t been any activity for 20 minutes. You can wake your
Fire TV Stick from sleep mode by simply pressing any button on the remote or in
the remote app.
How to get a fire stick out of sleep mode?
Check your Ethernet cable and power supply
In some cases, Amazon Fire TV might not go to sleep mode
because of your Ethernet cable.
Few users reported that they had problems with CAT5 Ethernet
cable, but after switching to the CAT6 Ethernet cable, the issue was fixed.
Additionally, you can also try replacing the Amazon Fire TV
power supply since several users reported that replacing the fire stick remote power supply fixed
the problem.
Enter Sleep Mode manually
I recommend entering the sleep mode manually as a
workaround.
To do that, follow these steps:
1.
Press and hold the Home button on your remote
for three seconds.
2.
Now choose Sleep from the Quick Access menu.
3.
After doing that, your device will enter into
sleep mode.
Note: This is just a workaround, but you’ll have to use it
until you find a Firestick remote not working solution.
With the Phone App
If your remote is not available in the room, then you can
turn off the Amazon Fire Stick with your phone. Simply download and install the
Amazon Fire TV app onto your phone.
Step 1: Open the Amazon Fire TV App
Open the Amazon Fire TV app and connect to the Fire TV you
want to control.
Step 2: Choose “Remote” on the bottom menu list.
Choose the remote function in the menu list at the bottom of
the app.
Step 3: Choose the “Gear” icon.
The "gear" icon will help you to access the sleep
function and settings to the Fire TV application.
Step 3: Choose “Sleep”
Select "Sleep" on the menu and your screen will
turn black.
Done! Your device is now in sleep mode.
There you go several quick and easy solutions at Fire Stick customer service that might help you if Amazon Fire TV does not go into sleep
mode.
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